Thank You for selecting us as your Auto Body Shop over the past 35 years.
When it was done, I went there and made an inspection. There a negligible polish issue. I addressed that and was immediately taken care of. I highly recommend this place !
Mike is the man to see. Nice dude and will make sure work is done correctly
I had to head out to Carstar after a minor fender-bender. I was paying to have a few streaks toward the rear of the car I collided with buffed out. I wasn't really in a very good mood upon arrival, considering the circumstances. But the staff was very kind - everyone, from the customer service woman who I first talked to, to the person who did the buff job, to Mike, one of the managers. I was even offered a free soda while I was waiting for the work to be done. After the buff was completed, the man who owned the car I collided with wasn't satisfied, pointing out a scratch still visible and beyond repair by a buff job. Mike made up a bottle of touch-up paint, and showed the car owner how to apply it by applying the first coat of the paint himself. Then, he threw in the touch-up bottle free of charge. They really made my day, turning around a really stressful incident into the feeling that there are plenty of friendly people still out there.
Really poor on what they promised. They keep saying they need one more day to get my car fixed when you call them.
We're so proud of our staff at our two locations at Lowell and Fitchburg MA.
We love ❤️ our customers
Mike gave a good estimation of time and cost. He said, it would take 2-4 days and I got the car in that time He always updated me time to time. In that way, I felt very comfortable .
I highly recommend this place based on my experience !
My experience is absolutely fantastic ! Mike is the key guy, who takes care it very well and ensure that customer goes with full satisfaction. I went there two times. In both cases, my car was hit from back. They fixed it very nicely. It looks just like original new after fixing.
Carstar Atlantic Collision Center is a US Car Repair based in Lowell, Massachusetts. Carstar Atlantic Collision Center is located at 1516 Middlesex St, Lowell, MA 01851, USA.
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