I had flowers delivered to work from my boyfriend. He got me a red rose/carnation mixture that was gorgeous. Very full, lively, and smelled amazing. This has been my favorite set he has sent me thus far.
Beautiful bouquet, great service.
I ordered a sympathy arrangement for a family member's funeral through Finally Flowers and they managed to make a heartbroken situation even worse! Finally Flowers delivered the arrangement to SOMEONE ELSE'S Funeral!! It didn't stop there, they REFUSED to refund me the full cost. They offered a discount on my next purchase (yea, like I'm ever going to use them again), offered to send another arrangement to the family home or offered only a 50% refund even though they admitted they screwed up!
Btw, just noticed, the "candy dish" has a silver lining but you can see large spots of brown where it's all peeled off inside. Looks like they found it on the side of the road! And thru some dead flowers in it. Maybe the whole thing was a left over from something else. My mom is burying her husband (my dad) of 64 years and she comes home to a dead arrangement. I wondered if it was a cruel joke!
If I could give zero or negative stars I would! STEER CLEAR from Finally Flowers!!
Worst customer service EVER. They tried to deliver flowers while we are at the funeral, instead of calling to make sure someone was here. (Driver left an almost unintelligible message). No follow-up call Monday to communicate delivery. Had to call them (twice) to find out where the flowers are. It's four days later and flowers are STILL not here - one town away. NEVER order from this place ! Seriously unprofessional.
They are horrible business owners that do not deliver on their products and services. Disgraceful!!
Finally Flowers is a US Florist based in Lowell, Massachusetts. Finally Flowers is located at 770 Stevens St, Lowell, MA 01851, USA.
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