I had some storm damaged gutters and called Guthrie Home Imp to give an estimate. While there I mentioned that I had some wood trim that needed replacement. Tom's (the owner) crew showed up a few days later, did an excellent job with the gutters and the trim. There was a lot of unexpected rot under one of the trim pieces. I was not around when that work was being done. They could have put up the trim and I would have been none the wiser. I was called and updated about the problem once it was discovered. The crew showed up the next day (Saturday) showed me the problem area and finished the job. It was a lot more extensive than originally thought. I ended up with a section of new Cedar siding, the edge trim and all of the gutter work for a very reasonable price. I have asked them to come back to do more exterior work, very professional group, a pleasure to work with.
If there was a negative rating, I would whole heartedly go that route. I contacted Tom for some deck work. Tom came promptly to my place, assessed the scope of work, quoted me a price and set a date to start the work. After that everything went downhill. I could never get hold of him to get an update. If my miracle, I could get hold of him, he was always ready with an excuse ranging from his work van broke, tools got stolen to him having a hard time getting good help. It was like talking to a kid who has not done his homework OR in grown up terms an incompetent business owner. Finally, I gave up and went with another contractor who was a complete opposite i.e. more professional, showed up on time and did an excellent work. Overall, I would never recommend this company to my worst enemy. Save your money and time and hire someone else.
I hired initially hired Tom to do a full siding replacement on my home. I have extensive experience, and generally do all work on my home myself, as i am very picky. Tom and his crew started when they said they would, and did a great job. During the job, i also had them do some roofing, build a couple decorative roofs, and install gutters. Tom's crew finished every day by cleaning up the work area, was always exceptionally polite and attentive. Questions were answered quickly, and the few issues that showed up were resolved immediately. Tom will be my first call for all my future projects.
Guthrie Home Improvement is a US Roofing Contractor based in Lowell, Massachusetts. Guthrie Home Improvement is located at 14 Belle Ave, Lowell, MA 01851, USA.
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