Thanks so much for all your excellent service!
My husband and I used AG Hardware to design our kitchen remodel in the fall/winter of 2015. Donna Gagnon was our consultant and she couldn't have been more helpful, genuine or kind. She went above and beyond to make herself available for us both at the shop and in our home for in home consult. She designed us an amazing kitchen that we are enjoying ever minute of today. Thank you, AG Hardware and especially Donna for your amazing attention to detail, and stellar customer service!!
I would go to AG Hardware in a heartbeat to do another kitchen.
I love this store. It has 3 floors of shopping. It's amazing. Everyone there is always so nice and helpful. The owners kids are extremely knowledgable and always willing to go above and beyond and their right hand man Wayne. I love what they did with the register area. I'm shocked that Michael Page says he waited 30 minutes for help.He has to be lying. AG is a staple of Lowell, so they have been doing things right thus far. My receipt states a 30 day return policy. I find it gross people write bad reviews which are typically lies.
A manufacturer mistake and one damaged door front were not a problem. Donna took care of them immediately and with a smile.
My new kitchen is now finished and I could not be happier. I started at a big box store and was very unhappy with the lack of attention to detail and disinterest. Then they offered the price!! Yikes! Two painful hours of consult wasted.
Good customer service
Horrible customer service, store is tiny and tight and in need of some updating to say the least. Had to wait 30 min for them to get me the parts I needed and then I was hung up on while discussing the return policy of the store which is by no means a clear cut policy. Do yourself a favor and shop somewhere that they actually appreciate your business.
I took my design to Donna Gagnon at AG Hardware and in about 20 minutes she had taken my design and made it so much better. Then the moment of truth...better quality cabinets, and extra cabinet and larger sink were worked in ...all for less than the big box store.
A G Hardware Supply Co Inc is a US Hardware Store based in Lowell, Massachusetts. A G Hardware Supply Co Inc is located at 776 Lakeview Ave, Lowell, MA 01850, USA.
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